Privacy Policy
Welcome to Vendisa! Your privacy is important to us. This Privacy Policy explains how Vendisa ("we", "us", or "our") collects, uses, discloses, and safeguards your information when you use our mobile applications and services.
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use our applications.
1. Information We Collect
Depending on how you interact with our applications, we may collect the following types of information:
A. Information You Provide Directly
- Account / Contact Information: If you contact us for support or register an account, we may collect your name, email address, and any messages you send us.
B. Automatically Collected Information
- Device Data: We may collect information about your mobile device, such as device ID, operating system version, system language, and device manufacturer.
- Usage Data: Information about how you interact with our apps, such as features used, time spent in the app, and crash logs.
2. How We Use Your Information
We use the collected information for various purposes, including:
- To operate, maintain, and improve our apps and services.
- To respond to user inquiries and offer customer support.
- To analyze usage trends and diagnose technical issues (e.g., crash reports).
- To comply with legal obligations.
3. Third-Party Services
Our applications may integrate third-party services that collect information used to identify you. These may include:
- Analytics Providers (e.g., Google Analytics for Firebase, TelemetryDeck)
- Ad Networks (e.g., Google AdMob)
- Crash Reporting (e.g., Firebase Crashlytics)
Each third-party provider operates under its own Privacy Policy. We encourage you to review their respective privacy statements.
4. Data Retention and Security
We retain collected information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
We implement reasonable administrative and technical security measures to protect your personal information against unauthorized access, loss, or misuse. However, please note that no method of transmission over the internet or electronic storage is 100% secure.
5. Children's Privacy
Our applications are not directed to children under the age of 13 (or 16 in certain jurisdictions), and we do not knowingly collect personal identifiable information from children. If you believe we have inadvertently collected such information, please contact us immediately so we can delete it.
6. Your Rights (GDPR & Privacy Rights)
Depending on your location (such as the European Economic Area), you may have the following rights regarding your personal data:
- Access: Request a copy of the data we hold about you.
- Rectification: Request correction of inaccurate data.
- Erasure: Request deletion of your data ("Right to be forgotten").
- Restriction: Request that we limit the processing of your data.
To exercise any of these rights, please contact us using the information below.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this Privacy Policy periodically.
8. Contact Us
If you have any questions or suggestions about this Privacy Policy, please contact us at:
- Company: Vendisa
- Email: support@vendisa.nl